Order & Shipping FAQs

You can place an order directly through our website www.develixirs.com
by selecting your products and completing the checkout process.

Yes. Once your order is placed successfully, you will receive an order confirmation message/email with your order details.

Orders are usually processed within 1–3 working days after confirmation.

Delivery typically takes 3–7 working days, depending on your location. Remote areas may take slightly longer.

Yes, we currently ship across India.

At the moment, international shipping is not available.

Once your order is shipped, tracking details will be shared via WhatsApp, or email.

Shipping charges (if any) will be clearly mentioned at checkout. Any free shipping offers will be displayed on the website.

We accept secure online payments through trusted payment gateways, including UPI, debit cards, credit cards, and net banking.

Availability of Cash on Delivery will be shown at checkout based on your location.

Orders can be cancelled before dispatch only. Once the order is shipped, cancellation is not possible.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos or video. We will assist you as per our Refund & Return Policy.

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances. We appreciate your patience in such cases.

Please ensure your address and contact details are correct while placing the order. Re-shipping charges may apply for incorrect details.

Yes, Cash on Delivery (COD) is available for selected locations. COD availability will be shown at checkout based on your delivery address.

An additional COD fee may apply. The exact amount, if applicable, will be clearly displayed during checkout.

Please pay the exact amount in cash to the delivery partner at the time of delivery. Some delivery partners may also accept UPI.

COD orders can be cancelled before dispatch only. Once shipped, COD orders cannot be cancelled.

If a COD order is refused without a valid reason, future COD orders may be restricted for that address or phone number.

Currently, open box delivery is not available. Payment must be completed before the package is opened.

If delivery fails due to unavailability, the courier may attempt re-delivery or return the package. Re-shipping charges may apply.

COD may not be available for certain products or high-value orders. Availability will be shown at checkout.

ou can contact us via:

Email: sales@develixirs.com
Website: www.develixirs.com

DevElixir is an Ayurvedic hair and skin care brand founded by Rukmani Prakash. Our products are prepared using fresh ingredients sourced from local farmers and traditional Ayurvedic methods.

Our products are made using Ayurvedic herbs and natural ingredients, prepared traditionally. As with all natural products, slight variations in color, texture, or aroma may occur.

Yes. DevElixir products are created for gentle, regular use by women and families. However, we always recommend doing a patch test before first use.

No. Ayurveda works gradually. With regular and correct use, our products help restore balance over time. Results vary from person to person.

Most of our products are suitable for both men and women. For children, we recommend checking individual product descriptions or contacting us before use.

We avoid harsh chemicals and unnecessary additives. Our focus is on traditional Ayurvedic preparation, not cosmetic shortcuts.

We use fresh ingredients collected directly from trusted local farmers, ensuring quality and freshness.

Store products in a cool, dry place, away from direct sunlight. Always close the lid tightly after use.

Due to hygiene reasons, returns are accepted only for damaged or incorrect products. Please refer to our Refund & Return Policy for details.